This policy describes the procedure for working with confidential information of the Vi.pro mobile application (hereinafter referred to as the "Application") and the vi.pro website provided by ABPWORLD (hereinafter referred to as "ABP", as well as "we," "us," "our," etc.). The website and the Application, together, are referred to as the "Services."
This policy applies to registered users of the Application (collectively, our "Users"), and to all those who use the Website or Application.
This policy does not apply to the actions of third parties with whom you may voluntarily share your data when using the Services. Please note that the collection and use of data by such third parties are governed by their own terms and policy policies. Before sharing data with any third party, familiarize yourself with their methods of ensuring policy and security.
ABW's mission is to connect Car Enthusiasts with Sellers offering auto parts. By accepting our Terms of Use and this Privacy Policy, and by using any of our Services, you affirm that you have read and understood this policy, including how and why we use your data.
We collect and use your personal data to provide and improve our Services, protect the security and integrity of our Services, and fulfill our legal obligations.
We share your data with our trusted partners and service providers for the purpose of providing our Services, for security purposes, for analyzing how you use our Services and interact with them, and in accordance with our legal obligations.
If you have any questions about this Privacy Policy or wish to exercise your rights, detailed information on how to contact us can be found below.
In the process of providing Services, we collect and receive data that directly or indirectly relate to you (we call them "personal data"), in various ways and from various sources listed below.
Category of data |
Nature of collected data |
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By creating a Vi.pro account or otherwise using the Services, you provide certain data directly to ABPWORLD. |
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User account data When you create a Buyer's Vi.pro account and use the Services, we collect certain data about you. |
User Data: your name, email address Identifiers in Google and/or Apple authentication services Regional Data: country, preferred language, and currency |
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Photos You can add photos of cars and/or car parts through the Application. |
Photos you have added to the application. |
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Car information Selected car characteristics by you. |
VIN code. Brand. Model (model group). Body type. Year of manufacture. Engine specifications. Year of production. Drive. Transmission. Color. |
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Car parts information Selected car parts characteristics by you. |
Number (code). Manufacturer. Category. Condition. Price. Weight. Dimensions. Description. |
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Customer support data We collect certain data about your interactions with our customer support |
Information you provide to our customer support Any additional information provided by you and/or device and technical information (e.g., IP address for technical problem resolution). |
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Survey responses and market research If you wish, you can provide certain data for research and other feedback tools. |
Demographic data, including your age, gender, employment information, religion, and place of residence (rural area, suburban, city, etc.), income level, education Enterprise and sales data: size, other sales channels you use, revenue share from each of the sales channels (percentage) Any other data you may provide |
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Data we collect automatically When you visit the Website, use the Applications, or certain features of the Services (even if you do not have an account), we automatically receive and record data from your browser or mobile device. |
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Data from your mobile device (phone, tablet) and browser When you visit the Website, use the Applications, or otherwise install, access, or use certain features of the Services, we automatically receive and record data about your browser or mobile device. |
Browser and device data, including your IP address, device type, hardware model, operating system information, unique device identifier, recognized language, recognized regional settings. Application data, including version, usage and debugging data, application identifier. |
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Data about the use of Services We collect certain data on how you use the Services, including the frequency of using the Application, your interaction with the Services, actions when interacting with the Website and Application. This helps us ensure that the Services function properly, as well as adapt to you and optimize our offerings. When testing new products and features, we may collect this data only from some users. |
Usage data. Data about your interaction with our Websites and Applications, including frequency of using Websites and/or Applications, actions and events on Websites and/or in the Application, advertisements you view and interact with, other actions you take (including clicking on specific controls of the Website or Application interface). Diagnostic and troubleshooting data. Data on how our Services operate when you use them, including diagnostic and performance data - timestamps, failure data, operation logs, error messages and reports. |
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General location data We use general data about your location, in particular, to adapt our Services to your location. |
IP addresses and other information for assessing your approximate location (country, region, city, etc.). General location provided by you in the regional settings of the Website or Application. |
The data we receive from third parties We receive certain data about you from third parties. |
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Data from Google and Apple After you authenticate through Google or Apple, we receive certain data about you from Google and Apple. |
Your first and last name Your email address Your unique identifier in the Google and Apple systems |
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Data from advertising and marketing partners We receive certain data about you from advertising and marketing partners. In some cases, this is advertising content that you viewed or interacted with, or your actions on our Sites and in our Applications. This data helps us determine to what extent our advertising campaigns and customer actions contributed to sales, conversions, and other goals. |
In particular, we may receive data on sales attribution from third-party partners (or collect directly) via cookie files and UTM tags in URL addresses. They help us establish sources website visits vi.pro and track the results of individual campaigns. We may also receive responses to advertising mailings and ads, responses to special offers, and audience data from partners to whom you have agreed to provide us with such data. |
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Analytics data To ensure the functionality of the Site and Applications, and to improve the quality of the Services, we use data analysis software. |
We use third-party software that records such data as your usage frequency of the Site and/or Applications, actions and events in Applications and on the Site (including your interaction with our Services), aggregated usage data, efficiency indicators, errors, and debugging data of programs, as well as data on where Applications are loaded from. |
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Data from third-party applications We receive certain data when you interact with third-party applications or platform features integrated into other websites and applications. |
When you link our Services to third-party applications, including integrated ones (with linked third-party accounts and etc.), we receive your contact information, including name and email address, as well as any other data that you have given permission to the third party to transfer to us (for example, your social media accounts and/or login function) |
When you access the Services, use them, or interact with the Application and/or the Site, we collect, use, transmit, and otherwise process your personal data for the purposes described in this policy. To use your information in these ways, we rely on several legal bases as outlined in the relevant law within the European Economic Area ("EEA"), Switzerland, or the United Kingdom of Great Britain and Northern Ireland ("United Kingdom") (together, the "European Region").
Why and how we use your data |
Categories of data used |
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The need to perform our contractual obligations to you We use certain information that is necessary for us to provide you with the Services and ensure compliance with our Terms of Use and other relevant contractual obligations to you. If we are unable to process your personal data for these purposes, we may need to close your account. |
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Account creation on Vi.pro, its maintenance, and providing our Services We collect certain data to create your Vi.pro account and enable you to interact with Vi.pro Services. |
User account data obtained from Google and/or Apple User-entered account data Data about the mobile device and/or browser |
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Facilitating the process of recognizing (digitizing) cars and car parts on Vi.pro To facilitate the process of recognizing (digitizing) cars and car parts on Vi.pro, we use certain data. Additionally, we may share your data with some third-party partners, including image analysis partners, to be able to provide you with Services in accordance with our Terms of Use. Such partners will process your personal data in accordance with their own policy policies. |
Car photos Car characteristics Car parts photos Car part characteristics General location data Support service data |
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Enhancing the security, safety, and integrity of our Services We use certain data in checking accounts and related actions, including by |
User profile data |
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oAuth authentication with Google and Apple services for detecting and combating violations of our Terms of Service, analyzing suspicious activities, recognizing, preventing fraudulent and other illegal behavior (including through automated means), and countering it, as well as for maintaining the integrity of our Service. |
User Data in Google and Apple systems Browser and device data Support service data Message data in accordance with applicable laws |
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Sending messages about the Services We use certain data to send you service-related or account-related messages about our Services. You cannot opt out of service messages, including security notifications sent for legal compliance or transactional purposes. |
User Account data User-added data in the car and auto parts application |
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Support service operation We use your data to respond to support service requests (through Applications, Website, or email), address help requests, and other inquiries. |
User Account data User-added data in the car and auto parts application Service usage data General location data Support service data |
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Our Services are governed by laws and regulations that require us to collect, use, and store your personal data in certain ways. If you do not provide personal data when required by law, we may have to close your account. |
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Compliance with legislative and regulatory requirements Vi.pro may also use, store, and disclose your personal data to third parties in accordance with legislative and regulatory requirements, including in response to lawful requests from government agencies (including tax authorities) and to comply with legitimate requests from security and law enforcement agencies. For example, we may be required to collect, use, and disclose your data in the following situations: Legal proceedings and matters of civil, commercial, criminal law, consumer rights protection: when we receive a court order for information disclosure or a request from government agencies. Corporate matters and taxation: to fulfill our corporate and tax obligations. |
User Account data User-added data in the car and auto parts application Service usage data General location data Support service data Browser and mobile device data Message data in accordance with applicable laws |
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The necessity to protect our legitimate interests Where your rights and freedoms are not restricted, we rely on our legitimate interests ― ours and third parties'. If you are in the European Economic Area or the United Kingdom, you have the right to object and contribute to the limitation of such processing. |
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Why and how we use your data |
Provided legitimate interests |
Categories of data used |
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Recognition (identification of characteristics) of vehicles We use certain data to determine the characteristics of a vehicle based on photographs of vehicles and/or their VIN codes: make, model, year of manufacture, body type, engine specifications, drive, transmission, color, and others. |
Creating a digital card for the User's interested vehicle is a legitimate interest for us and our Participants. |
Photographs of the vehicle and/or VIN code User-entered vehicle characteristics |
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Recognition (digitization) of automotive parts We use certain data to determine the categories of automotive parts, their original codes, manufacturers, and some technical specifications based on photographs of auto parts and the User's selected vehicles. |
Determining categories and original codes of necessary automotive parts for the User is a legitimate interest for us and our Participants. |
Photographs of auto parts User-entered vehicle characteristics User-entered characteristics of auto parts |
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Analysis of how you use our Services and how to improve your work with Vi.pro We use certain data to improve our Services, including ensuring the correct functioning of the Services, helping Users more accurately determine the characteristics of vehicles from photos and VIN codes, as well as more accurately determine the category and original code of auto parts. |
Understanding how our Services are used, as well as searching for and implementing new ways of developing and promoting our business, is our legitimate interest. Improving the efficiency of our Services, resolving technical issues with our Services, increasing interest in our Services, and obtaining information on the patterns of using our Services is a legitimate interest for us and our Participants. |
Data on Service usage Browser and device data Support service data Survey and market research responses Data from advertising and marketing partners Analytics data General location data |
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Showing in-app advertising in the App and on the Website The App and the Website may display advertising offers of auto parts that interest users, indicating their sellers, characteristics, and prices. |
Finding the most suitable audience for products is a legitimate interest for us and our Sellers. |
Data on the use of Services Data about the browser and device General location data User profile data Data on cars and parts added by the User |
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Ensuring the security and safety of our Services We collect and store your data to ensure the reliability and security of our Services. In some cases, this data is processed automatically, and in some cases, it is checked manually (i.e. by a person). This process involves actions to detect, analyze, and take other measures to protect our community from spam, abuse, insults, intellectual property violations, crimes, suspected fraud, as well as risks of any kind for protection and safety. |
Ensuring the security of our Services, checking accounts and actions to combat harmful and improper behavior or content, as well as recognizing, preventing, and combating spam is a legitimate interest for us and our Participants. Enforcing compliance with our code of conduct, Terms of Use, and relevant policies, including for the prevention and combating of fraud and other illegal activities, is a legitimate interest for us and our Participants. |
User profile data Data on cars and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services |
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Protecting our legitimate rights Vi.pro may also collect, store, and check your personal data to protect, establish, and enforce our legitimate rights or to protect against pending or filed lawsuits, including debt collection and responding to breaches of our Terms of Use (including the Policy on intellectual property). In particular, according to the current complaint resolution procedure, we may use the data provided by you to resolve disputes with other Users. |
User profile data Data on cars and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services |
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Transmission of data to law enforcement agencies and in response to requests from judicial authorities We may disclose your data to third parties, including law enforcement agencies, even when not required by law, if we believe in good faith that such use and/or disclosure of data is reasonably necessary to detect, prevent, or address illegal activities or to prevent threats to life or health. The categories of data we receive, store, use, and transmit for these purposes are determined by specific circumstances. |
Transfer of data to third parties, including for investigations and in response to judicial requests, to detect, investigate, and prevent illegal activities or to prevent threats to life or health is a legitimate interest for us and the broader community. |
User Profile Data Data about vehicles and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services Data about the browser and device |
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In case of company reorganization In some situations, Vi.pro may consider company reorganization necessary. When conducting such operations (including sale, merger, liquidation, introduction of external management, reorganization), Participant data is usually included in the transferred assets. |
Such operations may be necessary and reflect our legitimate interests, especially our interest in making decisions that allow us to develop our business in the long term. |
User Profile Data |
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Obtaining your consent When we use data after obtaining your consent, you have the right to withdraw your consent at any time (the withdrawal will not affect our prior use of your data). You can change the settings of your device or application at any time. |
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Sending you advertising newsletters In some countries (such as those in the EU), we may need your consent to send you electronic advertising newsletters. You will have the option to opt out of each type of advertising message we send. |
User Profile Data Data about vehicles and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services Data about the browser and device |
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Personalization of the Site and Applications in Europe With the consent of European users, we personalize the Sites and Applications for them - to help them recognize characteristics of vehicles and parts. |
User Profile Data Data about vehicles and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services Data about the browser and device |
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Personalization of ads you see on third-party platforms and sites With your consent, we personalize the advertising of products you see on third-party platforms and sites for you. Such targeted marketing relies on third-party tools, including Facebook custom audiences and Google email lists. We may also use the results of analyzing your data on working with Services, including keywords in search queries, favorites, browsing and purchase history in conjunction with the data Categories listed here. |
User Profile Data Data about vehicles and parts added by the User Data from messages, in accordance with applicable laws Data on the use of Services Data about the browser and device |
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Gathering your data through activated functions of your device With your consent, we: collect data from your device about location for local content to personalize and tailor the Services, including recognition results access to the camera and/or photo gallery if you choose to upload photos or media materials to our Services. |
Location Data Photos and Videos |
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Data for tasks performed in the public interest |
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Storage, verification, and transfer of data for tasks performed in the public interest In rare, fact-specific situations, we may access, store, and transfer your data to supervisory and law enforcement authorities, as well as to other entities who require the data for tasks performed in the public interest. For example, we may share data with others to combat illegal or harmful behavior if it serves public interests and is required by applicable laws (including EU laws). |
User Profile Data User-added vehicle and parts data Data from messages, in accordance with applicable laws Service usage data Browser and device data |
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Using data to protect vital interests of you or other individuals |
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Retaining, verifying, and transferring data to law enforcement and other entities We may retain, verify, and transfer data to law enforcement and other entities if circumstances necessitate protecting someone's vital interests (e.g., in emergency situations). For example, we may need to share data to save a life, prevent an accident for a Buyer, Seller, or third party, or to prevent a crime or fraud. |
User Profile Data User-added vehicle and parts data Data from messages, in accordance with applicable laws Service usage data Browser and device data |
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We disclose your data, if necessary for our Services to function, to comply with our legal obligations, and for the purposes outlined in this Privacy Policy. This includes:
Vi.pro may partially disclose collected data, including User Account Data, Service Usage Data, Browser and Device Data, Cookie Data, to affiliated legal entities that assist us in conducting business worldwide. Data disclosed by Vi.pro may be used for the purposes stated in this Privacy Policy, as well as for the overall operation, including improving the quality of vehicle and parts recognition, supporting customer service, business development, user account management, IT and technical support, and technology maintenance.
Participants may connect to Vi.pro and register an account using external third-party applications: Apple or Google. Please note that your use of third-party sites and services will be governed by their own terms and policy policies.
Vi.pro business partners closely collaborate with a number of business partners. When any of these companies assist us in Service delivery, there may be a need to transfer necessary data. In each case, these partners will process your personal data according to their own policy policies. Before disclosing personal data to third parties, we recommend reading policy policies and asking questions.
We disclose your data to our consultants, supervisory, tax, law enforcement, and governmental authorities, civil litigation participants, and industry partners (including industry associations) for the following purposes:
in accordance with applicable laws and regulations, court orders, subpoenas, requests from courts and government authorities;
for detecting, investigating, preventing, or responding to actual or suspected fraud, and other unlawful activities, solving technical issues and security problems; and (or)
to protect the rights, property, and safety of our Participants, Vi.pro, and other individuals, including preventing a serious threat to life or health.
In certain situations, Vi.pro may deem company reorganization necessary. In carrying out such operations (including sale, merger, liquidation, introduction of external management, or transfer of all assets of Vi.pro or a substantial part thereof), Participant data typically constitutes transferred assets. If Vi.pro decides to transfer your data, it will notify you by email or through a notification on the Site and in the Application.
Vi.pro service providers also engage third-party companies and individuals (such as research companies, analytics and security service providers) who help us ensure the functioning, provision, and advertisement of Services. Such third parties have limited access to your data and may only use it to perform the specified tasks on our behalf. They are prohibited from disclosing your data and using it for other purposes. A non-exhaustive list of third-party service providers we collaborate with:
Third-party Service Providers |
What Data We Disclose |
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Research Companies Analytics Service Providers Security Service Providers Software Providers Infrastructure and Maintenance Service Providers Professional Service Providers Technical Support and Other Services Providers |
User Profile Data User-added Car and Parts Data Data from messages, in accordance with applicable laws Service Usage Data Browser and Device Data General Location Data Customer Support Data Survey Responses and Market Research Data Analytics Data |
Vi.pro provides the functioning of the app for the recognition (digitization) of automobile parts based on their photos. By using the Services, you agree that Vi.pro will use your data in any country where the ABPWORLD Group Companies operate. Please note that policy laws and relevant standards may vary in certain countries. For example, the rights of governmental authorities to access your personal data may differ from those in your country of residence. To the extent that Vi.pro transfers personal data outside the EEA, we separately, alternatively, and independently rely on the following legal bases for transferring your data:
Adequacy decisions. We rely on European Commission adequacy decisions where they exist, recognizing that certain countries provide a level of data protection that is essentially equivalent to the EEA.
Standard contractual clauses. In other cases, we mainly rely on the European Commission's Standard Contractual Clauses for the international and other transfers of personal data from the EEA to third countries, including the United States and India. This includes transferring data from ABPWORLD to other Group Companies.
Necessity for the performance of a contract between Vi.pro and its Users. You decide independently whether to use Vi.pro Services. Since we operate in different countries around the world, we may transfer your personal data to other jurisdictions as necessary for the provision of Services. In simpler terms, we cannot provide you with Services and comply with the terms of our mutual agreement without moving your personal data outside your country of residence, including the United Kingdom or the EEA.
We protect your personal data through technical means and administrative measures designed to reduce the risks of illegal or unauthorized access, destruction, loss, alteration, disclosure, or use of your data. To protect your account, we recommend that you take your Apple / Google account security seriously, through which you authenticate in our Services.
Vi.pro will store your data no longer than is necessary for the purposes stated in this Policy, as long as your account is active or as required to comply with our legal obligations under applicable laws and regulations. The decision on the duration of data storage is made on an individual basis and depends on the applicable data retention laws.
Generally, the storage period depends on the following factors:
The necessity for providing our Services. We store your data as long as necessary to provide you with our Services. This includes tasks such as ensuring the functionality and efficiency of our Sites and Applications, protecting our Services, maintaining appropriate administrative and financial records. The storage period is almost always calculated based on this general rule.
Processing personal data obtained with consent. If we process personal data obtained with your consent (including consent for extended storage), we keep your data as long as necessary for processing in accordance with your consent or until you withdraw your consent.
Legal, contractual, and similar obligations. Vi.pro will store and use your data to the extent necessary to comply with our legal obligations (e.g., if we are required to store your data to comply with applicable tax or income laws or in accordance with "Know Your Customer" obligations).
Below is everything we consider when determining the storage period of your data:
Purpose of processing |
Storage period |
Data necessary for providing our Services |
Data used to provide Services is stored for the entire duration of your account. |
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Data used in accordance with laws and other legal obligations |
Vi.pro will store and use your data to the extent necessary to comply with our legal obligations (e.g., if we are required to store your data to comply with applicable tax or income laws or in accordance with "Know Your Customer" obligations). |
Data used for other lawful purposes |
We may store your data for other lawful purposes, including preventing harm, investigating possible violations of our code of conduct, supporting security, integrity, and protection, and protecting Vi.pro, including our rights, property, and platform. |
Certain policy laws in different countries around the world, including the General Data Protection Regulation (GDPR) of the European Union, provide users with rights and options regarding their personal data. According to these laws, Vi.pro gives you the opportunity to access certain information, edit and delete it, as well as choose how to communicate with you. In addition, applicable laws may guarantee you certain rights regarding your personal data, including:
Right of access. Through your account settings in the Application, you can access certain personal data associated with your account.
Right to data portability. You have the right to receive certain data provided by you in a structured format and transfer such data to another data controller.
Right to rectification. You have the right to request us to correct any inaccurate data about you. In your account settings through the feedback form, you can request the necessary data changes.
Right to restriction of processing. In some cases, you may also have the right to restrict our access or use of your personal data.
Right to erasure. Under certain circumstances, through the feedback form in the Application, you can submit a request for the deletion of your personal data, except for data that we are obliged to retain in accordance with laws or regulations or for the purpose of ensuring the security, protection, rights, and integrity of Vi.pro.
Right to object. If we process your data based on our legitimate interests as described above, or for public interests, under certain circumstances, you may object to such processing. In such cases, we will stop processing your data unless we have compelling legitimate grounds for the processing or if such processing is not required by law.
Right to withdrawal of consent. In cases where we act based on consent, you may withdraw your consent to the processing of your data using the feedback form. Please note that the withdrawal of consent does not affect the legality of the processing based on your consent prior to withdrawal.
Right to lodge a complaint. Residents of the EEA, Switzerland, and the United Kingdom have the right to lodge a complaint regarding our actions concerning their personal data to the supervisory authorities of their country or administrative unit. In Spain, the competent data protection authority is the Spanish Data Protection Agency (AEPD - Agencia Española de Protección de Datos) C/ Jorge Juan, 6, 28001-Madrid 900 293 183 https://sedeagpd.gob.es/sede-electronica-web/
How to exercise your rights and options. If you wish to organize, modify, restrict, or delete your personal data, you can do so through the feedback form in the account settings of Vi.pro. Additionally, you can exercise any of the above rights in accordance with applicable laws by contacting us. When you contact us to exercise any of your rights, we will confirm the receipt of the request. Limiting the use or deleting your personal data may affect the functions and options dependent on this data. You can opt out of receiving promotional emails via the unsubscribe link in our promotional emails or through your account settings. Some emails from Vi.pro relate to the service operation or are explained by legislative requirements. You will continue to receive them even after unsubscribing from promotional electronic mailings.
From time to time, we may supplement and update this policy. If we consider the changes to be significant, we will notify you by publishing the changes through our Services and by sending you an email or text message about the changes. We recommend that you check for updates regularly.
If you have any questions:
Contact Vi.pro support team through the feedback form in the account settings of the Application.
Write to the address:
ABPWORLD, Sociedad Limitada, Address: AVENIDA CONSTITUCION 77 15360, CARIÑO, La Coruña Spain
E-mail: support@vi.pro