1.1. The Vi.pro mobile application provides access to the global virtual auto parts market right on your smartphone! With the app, you can identify a part by photo (including those found online) or by description (name, manufacturer code), and receive full market information about it.
1.2. This Agreement is a public contract, and upon acceptance of the terms set out below, any individual or legal entity (hereinafter also referred to as the "User") undertakes to comply with the terms of this Agreement.
1.3. If the User does not agree with the terms of the Agreement in whole or in part, the owner of the Vi.pro app asks that you do not use its functionality.
1.4. By starting to use the Vi.pro application and completing the Registration procedure, the User is deemed to have accepted the terms of the Agreement in full, without any reservations or exceptions.
1.5. To optimize and improve the operation of the Vi.pro application and to improve the quality of services provided, the owner of the Vi.pro app has the right, at their own initiative and without additional notice and/or agreement from the Users, to add, change, or remove features, interface elements, functionality, or themes of the Vi.pro app.
1.6. The application also includes tools for reading vehicle information using an OBD scanner. This feature is available only with the User’s knowledge and initiative and is used exclusively for viewing the technical parameters of the vehicle.
1.7. By using our service, you agree to these Terms of Service. If you do not agree with them, please refrain from using the service.
2.1. This Agreement comes into force from the moment of any interaction between the User and the functionality of the Vi.pro app, and/or from the moment the User starts using any service of the Vi.pro app, and/or upon User Registration.
2.2. Information messages intended for a broad User audience are published in the Vi.pro app and/or sent to email addresses as SMS messages and/or messages in messengers (apps for message exchange) of Users who have confirmed their consent to receive such messages.
2.3. If disputes and differences arise between the parties under this Agreement or in connection with it, the parties undertake to resolve them through negotiations.
2.4. Recognition by a court of any provision of this Agreement as invalid does not entail the invalidity or non-performance of other provisions of this Agreement.
2.5. Use of the features and services of the Vi.pro app by both registered and unregistered Users constitutes acceptance of the obligation to comply with the rules and instructions for using the Vi.pro app services.
2.6. The owner of the Vi.pro app is not responsible for errors, inaccuracies, or omissions made during Registration or information submission, as well as for any material or non-material damage arising in connection with this.
2.7. The owner of the Vi.pro app is not responsible for the use (lawful or unlawful) by third parties of information posted in the Vi.pro app, including its reproduction and dissemination within the app or in any other way.
2.8. All information posted by Users of the Vi.pro app is considered the property of those Users until proven otherwise. Users do not gain any rights to use information posted by other Users and are fully responsible to the information owner for any unauthorized use.
2.9. The owner of the Vi.pro app faithfully fulfills obligations to Users, in particular:
2.10. The owner provides technical support services during business hours from 9:00 to 18:00 on weekdays.
2.11. By accepting the terms of this Agreement, Users understand and fully agree that:
3.1. Vi.pro offers users the following capabilities:
3.2. Vi.pro may use data provided by Users, including but not limited to photos of parts, to train and optimize the Vi.pro artificial intelligence model in order to improve the process of recognizing specific parts.
3.3. Vi.pro allows Users to connect and read diagnostic data from a vehicle using an OBD adapter. The application does not send control commands, change ECU parameters, or enable any technical interference with the vehicle.
3.4. You are required to use the application in accordance with the law and these Terms.
3.5. It is prohibited to publish content that is illegal, harmful, fraudulent, or misleading.
4.1. Vi.pro is designed for:
5.1. By using Vi.pro, you agree to:
5.2. The User agrees to use only certified and verified OBD-II adapters. The use of uncertified, counterfeit, or modified devices may result in vehicle malfunctions, for which the Vi.pro app owner is not responsible.
5.3. The app may automatically limit the frequency of requests to the vehicle system to prevent CAN bus overload or detect suspicious activity. If such activity is detected, the OBD connection may be automatically suspended.
5.4. When using the OBD scanner functionality, the User is personally responsible for any actions taken with the vehicle, including interference with the vehicle’s technical systems. The Vi.pro app is not a tool for technical intervention, but only a means of displaying information available via OBD.
6.1. To fully access Vi.pro, you need to create an account by logging in to the mobile app using your Google or Apple account. You are responsible for the security of your credentials and agree to promptly notify us of any unauthorized use of your account.
6.2. During registration in the Vi.pro app, the User is automatically registered on the https://avtopro.ua/ marketplace. Thus, registering in the Vi.pro app grants synchronization with the https://avtopro.ua/ account. The User may opt out of automatic registration and synchronization with the marketplace.
6.3. After completing the Registration, the User will have access to a Personal Cabinet.
6.4. The Personal Cabinet contains data entered by the User during Registration in the Vi.pro app and additional data provided later through the Cabinet.
6.5. Registration in the Vi.pro app and creation of the Personal Cabinet is free of charge.
6.6. Only individuals with full legal capacity may register in the Vi.pro app.
6.7. Upon Registration, the User must provide truthful, accurate, and complete information in the "Personal Cabinet" section and keep this information up to date.
6.8. If false information is provided, the app owner may suspend or cancel the User’s Registration and terminate services.
6.9. The User must not share login credentials with third parties. If unauthorized persons gain access to the Personal Cabinet or if misuse is suspected, the User must promptly notify the app owner and change credentials. The owner is not liable for third-party actions.
6.10. If you suspect unauthorized use of your account, you must immediately notify support.
7.1. The Vi.pro app owner has the right to:
7.2. The app owner must:
7.3. The User has the right to:
7.4. The User is obliged to:
8.1. Some Vi.pro features may be available for a fee. By subscribing or purchasing services, you agree to the payment terms and refund policy stated in the respective section of the app.
9.1. For failure or improper performance of obligations under this Agreement, the parties shall be liable in accordance with the applicable laws of Ukraine.
9.2. Access to the Vi.pro app and all related materials is provided "as is," without any express guarantees.
9.3. To the maximum extent permitted by law, the Vi.pro app owner shall not be liable for indirect, actual, incidental, or direct damages, including lost profits, lost data, loss of performance, goodwill, or other intangible losses arising from:
9.4. Vi.pro is not responsible for:
9.4.1. The Vi.pro app is provided "as is" and contains no explicit or implied warranties regarding the accuracy, compatibility, or completeness of OBD data.
9.4.2. The Vi.pro app owner is not liable for any changes in vehicle behavior caused by User actions using the OBD functionality, including but not limited to: warranty loss, malfunctions, data reading errors, improper actions by the User, or use of unreliable devices.
9.4.3. The User bears full responsibility for any actions based on OBD data and agrees not to attempt to interfere with vehicle operation using the app.
9.5. Any disputes between Users and Vi.pro related to the app or its content shall be submitted to a court of competent jurisdiction at the Vi.pro registration location. The court's decision shall be final and binding.
9.6. Rights and obligations concerning dispute resolution shall be exercised under applicable laws of the registration country.
9.7. Final and enforceable court decisions are binding and conclusive.
9.8. The court is not authorized to amend or revise this Agreement.
10.1. By using the services of the Vi.pro app, the User also consents to the collection and processing of personal data.
10.1.1. The Vi.pro app may access basic diagnostic data from the User's vehicle through the OBD scanner interface (e.g., error codes, engine parameters, basic sensor data).
10.1.2. No personal data (such as name, geolocation, driving style, route history, biometrics, etc.) is collected through the OBD functionality.
10.1.3. Technical data collected is not used for marketing or advertising purposes, is not shared with third parties, and is not personalized.
10.2. The purpose of collecting, storing, and processing personal data is to prevent possible fraudulent activities and to provide personalized services, including but not limited to: access to the Personal Cabinet, authorization, password reminders, publishing and sending ads or other information, ad targeting, online retargeting, communication (including sending contracts, messages, requests for information, providing services, processing inquiries, etc.).
10.3. In addition to basic personal data (surname, name, patronymic, address, contact number, email), the Vi.pro app owner may collect and store additional (technical) data (cookies, connection information, system info, etc.).
10.4. Data processing includes any action related to the collection, registration, accumulation, storage, adaptation, modification, updating, use, dissemination (transfer), deletion of personal data to ensure the functioning of the required services of the Vi.pro app.
10.5. The User consents to the use of cookies by the Vi.pro app owner.
10.6. The Vi.pro app owner uses industry-standard technical and operational security measures to protect data from loss, misuse, alteration, or destruction. However, full protection cannot be guaranteed against all external threats.
10.7. The app owner undertakes to apply confidentiality and organizational measures to prevent unauthorized disclosure, processing, accidental loss, destruction, or damage of such data.
10.8. When using OBD functionality, no confidential data about the User is read or processed, including personal data, geolocation, driving styles, or identifying characteristics. Data obtained through OBD is technical and not linked to the User’s identity.
11.1. We value your privacy and protect your personal data in accordance with our Privacy Policy. Please review this document to understand how we process your information.
12.1. The User confirms that the use of the OBD connection functionality is at their own risk.
12.2. The Vi.pro app does not guarantee full compatibility with all car models. Some vehicles may have security systems that limit access to the OBD interface, which is not a basis for claims against the App Owner.
12.3. It is prohibited to use the app with modified, hacked, or unofficial versions of adapters, as well as in commercial or critical systems that require high reliability.
13.1. All content available in the App (including but not limited to texts and images) is the property of the company or respective rights holders. You are not permitted to copy, distribute, or modify any content without prior written consent.
13.2. "Vi.pro" retains all rights to its trademarks, commercial and brand names, logos, and corporate style. All marks, names, styles, and associated logos or images are protected under the laws of Ukraine, international law, and treaties.
13.3. While using the Vi.pro app, Users are not granted any license or permission to use trademarks, names, or branding in any way.
13.4. Unauthorized use of trademarks, commercial and brand names, or branding displayed in the Vi.pro app is strictly prohibited.
14.2. The Vi.pro app may contain links to one or more external websites or resources managed by third parties. For example, when searching for parts, the app may display a link to the Avtopro marketplace (https://avtopro.ua/) where the User can purchase the required parts.
14.3. Some third-party sites may also link back to the App. Such links do not imply that Vi.pro endorses those third-party sites or any content presented on them.
15.1. We reserve the right to amend these Terms of Use at any time. The updated version of the Terms will be posted on our website and in the app. By continuing to use the service after changes have been made, you automatically agree to the new terms.
16.2. We reserve the right to suspend or restrict your access to the App at any time without prior notice in case of violation of these Terms or for other reasons at our discretion.
17.1. If you have any questions regarding these Terms, you can contact our support service at vi@avto.pro.